Frequently Asked Questions (FAQ)
Q1: How do I place an order?
A1: To place an order, simply browse our collection, select your desired items, and add them to your cart. Follow the checkout process, provide your shipping details, and complete the payment.
Q2: How can I track my order?
A2: Once your order has been shipped, you will receive a tracking number via email. Use this tracking number on our website or the shipping carrier’s site to track your package.
Q3: Do you offer international shipping?
A3: Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location. Please check our Shipping Policy for more details.
Q3: Do you offer international shipping?
A3: Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location. Please check our Shipping Policy for more details.
Returns and Refunds
Q4: What is your return policy?
A4: Our return policy allows eligible items to be returned within [number of days] days from the date of delivery. The item must be unused and in its original packaging. Refer to our Returns Policy for detailed instructions.
Q5: How do I request a refund?
A5: If you are eligible for a refund, please contact our customer support team within [number of days] days of receiving the item. Provide a clear description of the issue, and we will guide you through the refund process.
Product Information
Q6: Are your acrylic pieces customizable?
A6: Yes, we offer customization options for select items. Contact our customer support team to discuss your specific requirements and create a personalized acrylic piece.
Q7: How do I care for my acrylic art?
A7: Acrylic art should be handled with care. Clean gently using a soft, damp cloth to remove dust. Avoid using abrasive cleaners or rough materials that could scratch the surface.
Contact and Support
Q8: How can I contact your customer support?
A8: You can reach our customer support team by emailing {emotionprints856@gmail.com] or using our [+91-9413353529 ] page. We aim to respond to inquiries within [response time] business days.
Q9: Do you have a physical store?
A9: Yes, we have a physical store located at [store address]. Visit us during our business hours to explore our acrylic art in person.
Miscellaneous
Q10: Can I cancel my order after it’s placed?
A10: We process orders quickly to ensure timely delivery. Contact us immediately if you need to cancel your order, and we will do our best to assist you.